Case Study: Emerge Center Against Domestic Abuse

Emerge Center New Website

Case Study: Emerge Center Against Domestic Abuse

The Emerge Center believes that communities where everyone is safe are possible.

Beyond the traditional approach of providing survivors with resources including emergency shelter, safety planning and DV education, Emerge engages the entire community in addressing the underlying causes of abuse. Why? Domestic abuse is a community problem, and we believe that our communities are the solution.

Services:

The Project

  • Full Discovery and Strategy sessions with program staff
  • Site mapping and information architecture review
  • Wireframes
  • Theme development and mobile optimization
  • Online intake forms, resource library and request forms process simplified
  • Successful SEO strategy developed to fight previous low rankings.
I had the privilege of completing a project with Cecily that she had worked on with my organization prior to my joining it. I greatly appreciate her thoroughness, her patience in working with us through multiple iterations, as well as her patience and willingness to explain many things to me about web design. She is very responsive, goes beyond in providing customer support and service, and delivers a high-quality product and the skill set that allows the customer to keep it current and dynamic. Our new site is engaging and fresh and we saw this immediately in an increase in traffic to the site. The tools she provided enable us to continue to add and refresh content regularly, which we could not do at the same level on our previous site. This was my first time managing the build and launch of a major website and I could not have asked for a better person to work with on it than Cecily.
Andrea Carmichael
Development Manager, Emerge Center Against Domestic Abuse

Case Study: Children’s Advocacy Center of Southern Arizona

Children's Advovocacy Center New Website

Case Study: Children’s Advocacy Center of Southern Arizona

Where abuse ends and healing begins

Before Children’s Advocacy Centers existed, a child could end up having to tell the worst story of his or her life repeatedly, to doctors, law enforcement officers, lawyers, therapists, investigators, judges, and others. They would have to talk about that traumatic experience in a police station where they think they might be in trouble, or they could be asked the wrong questions by well-meaning teachers or other adults, that could actually end up compromising the potential case against the abuser.

When law enforcement or the Department of Child Safety believe a child may be experiencing abuse, the child is brought to the Children’s Advocacy Center—a safe, trauma informed, child-focused environment—by a non-offending family member or caregiver.

The child will tell their story once to a trained forensic interviewer who knows the right questions to ask in a way that does not retraumatize the child. Then, a team that includes medical professionals, law enforcement, prosecution, Department of Child Safety, victim advocacy, and other professionals make decisions together about how to best help the child based on the interview. This is called the multidisciplinary team (MDT) response and is a core part of the work of the Children’s Advocacy Center.

 

Services:

The Project

  • Full Discovery and Strategy sessions with program staff
  • Site mapping and information architecture review
  • Wireframes
  • Custom Online Training Center to certify Mandatory Reporters locally as well as nationally.
  • Custom built certificate and grade system for Mandatory Reporter Training
  • Theme development and mobile optimization
  • Integration with new Bloomerang CRM
  • Industry standard SEO and security plugins